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Northpass has proven to be a valuable tool for organizations looking to streamline their training and education processes. Users have …
Overview
What is Northpass?
Northpass aims to place the learner at the center of their Software-as-a-Service (SaaS) learning platform, thus resulting in more effective and satisfying learning experiences.The vendor says with Northpass, organizations can efficiently train employees, customers and partners with a single solution.…
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What is Northpass?
Northpass aims to place the learner at the center of their Software-as-a-Service (SaaS) learning platform, thus resulting in more effective and satisfying learning experiences. The vendor says with Northpass, organizations can efficiently train employees, customers and…
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- Setup fee optional
For the latest information on pricing, visithttps://www.northpass.com/request-a…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Northpass?
Northpass aims to place the learner at the center of their Software-as-a-Service (SaaS) learning platform, thus resulting in more effective and satisfying learning experiences.
The vendor says with Northpass, organizations can efficiently train employees, customers and partners with a single solution. Northpass also says their solution makes it easy to train customers on products, resellers on features and benefits, and service organizations on maintenance procedures.
Northpass Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: SCORM-compliant
- Supported: Social learning
Northpass Screenshots
Northpass Video
Northpass (https://www.northpass.com) is an enterprise learning platform for modern teams - built for ease and flexibility.
Our intuitive and flexible platform enables anyone, even one with no background in e-learning, to create and deliver original online training programs ...
 Show More Northpass Integrations
- BambooHR
- Google Analytics
- Customer.io
- Fountain
- Salesforce
- API
Northpass Competitors
Northpass Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Northpass has proven to be a valuable tool for organizations looking to streamline their training and education processes. Users have found that the software simplifies the uploading of training materials, making it easier for team members to complete courses seamlessly. Whether used for internal or external learning management, Northpass provides a user-friendly experience that helps improve skills and knowledge. The integration with applicant tracking systems has significantly reduced onboarding time and improved the quality of new hires. Users have also praised Northpass for its clean and intuitive interface, making it accessible even to those who are less tech-savvy. Additionally, the software has been instrumental in remote learning, onboarding, and training across various industries. Overall, Northpass has solved the problems of customer education, organization, engagement, and just-in-time learning while offering role-specific training and easy integration with existing systems.
Easy-to-use Platform: Users find Northpass to be an intuitive and user-friendly platform for creating, distributing, and monitoring training. Many reviewers have stated that the simplicity and ease of use make it effortless to implement and build courses. The option to design custom learning pathways with custom notifications is highly regarded by users.
Excellent Customer Care: Users highly value the customer care provided by Northpass. They appreciate the availability of designated specialists who are able to answer questions and provide assistance throughout the course building process. The responsiveness and accessibility of the Northpass team in addressing technical questions and feedback are greatly appreciated.
Regular Updates and Continuous Improvement: Users appreciate the regular updates and continuous improvement of Northpass, indicating its limitless potential. They find it easy to implement, update, and use. The helpfulness and solutions provided by the Northpass team, including connecting users with product management for specific issues, are greatly valued.
Confusing User Interface: Many users have found the user interface of Northpass to be confusing, which has made it challenging for them to navigate and complete tasks efficiently. This confusion has resulted in a less-than-optimal user experience.
Limited Integrations and Features: Users have expressed their desire for clearer ways to utilize the system, especially when it comes to integrating with popular platforms like BambooHR and OpenSesame. Some users have also mentioned the need for more diverse activity options within the platform and a dedicated survey feature that allows them to gather valuable feedback from learners.
Software Glitches: Although Northpass has experienced occasional software glitches, customers report that the customer support team has been responsive and helpful in promptly resolving these issues. The proactive assistance provided by the support team has mitigated some of the negative impact caused by these glitches.
Users who have reviewed the software have made several recommendations. First, they suggest planning additional budget for future use of the software. This indicates that there may be costs beyond the initial purchase that should be considered. Second, users recommend having training content ready before signing the contract. This implies that proper preparation is necessary to effectively utilize the software. Lastly, users advise getting in touch with the support team for best implementation practices. This suggests that seeking guidance from the support team can help users make the most of the software's features and functionality.
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
We're a growing SaaS company in a very new industry, and it's important for us to educate our users on how to leverage our tool to grow their business. We relied heavily on YouTube Videos and Help Center Articles to provide tutorials to our customers and prospects, and they loved our content. With Northpass, we are able to create a white-label digital learning academy of our platform that not only improves our product branding but also improves product adoption.
- Digital Learning Academy.
- Improves Retention of users.
- Easy to Setup.
- Good UX for end customers.
- Improve Self-Serve Onboarding.
- Better Pricing.
85%
8.5
- Reduced Onboarding Time.
- Reduced Churn for our customers.
- Improve Product Adoption.
- Reduced Sales Cycle.
- Increased Revenue Growth.
- Improved product branding.
October 20, 2021
SaaS Cloud -based LMS with high ROI for online Customer Learning, Training and Education
Northpass LMS is being used in our company as the primary learning and education platform to assist with both customer and partner video-based interactive learning. It is deployed across our entire organization and made accessible to the customer base as part of our online services and systems, fully integrated into our customer portal and platform.
- Northpass eliminates the need and expense of in-person training by offering education online.
- Northpass enables our customers and users to learn on their own time and at their own pace, and still seek the benefits of quality training and education.
- Northpass allows for use of its tracking benefits and analytics on a user level, along with administrators to gauge overall progress.
- The Northpass solution could use some minor improvements in timing and scheduling of training along with notifications to end-users
85.45454545454545%
8.5
- Northpass solution provided exactly the right price point for our business and positively met our ROI expectations.